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How do I download the Electric Miles app?
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How do I use Plug & Charge mode on my charger?
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New EV Smart Charging Regulations (01/07/2022)
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How do I add a charger?
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How do I set up network connection?
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How do I configure Load Management settings?
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How to Boost/immediate charge?
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How to do manual schedule?
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What are the different options to charge my EV using Electric Miles?
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How to get charger into pairing mode?
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What do the lights on the charger mean?
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Wi-Fi & Hotspot Troubleshooting
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What is Manual Scheduled Charging?
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How do I set up a manual scheduled charge?
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Why can't I schedule a Manual Charging Session?
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How do I bring my charger back online on the Electric Miles app?
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How do I get my charger into pairing mode?
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Randomised Delay
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How do I enable smart charging?
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How does smart off-peak work?
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How does Electric Miles know my smart charging information?
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I have an RFID-compatible charger, can I use it with the Electric Miles app?
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How can I pair my RFID card?
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How can I delete an RFID card from my account?
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Unable to locate Octopus Energy as an Energy Supplier?
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Which Energy Providers does Electric Miles accommodate?
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What tariffs does Electric Miles support?
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Which Electric Vehicles does Electric Miles Support?
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Unable to find my Car Make/Model in the dropdown List?
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How many EVs can be added to one account?